Buyer information
Clear answers before
you send an enquiry.
Practical guidance about specifications, packing, pricing, timing and commercial confirmation.

Frequently asked questions
What buyers commonly ask.
What is the minimum order quantity (MOQ)?
MOQ varies by product, supplier, specification, packing and destination. It is confirmed only after reviewing a complete buyer requirement.
Can I request a sample?
A sample may be considered where practical and subject to product availability, supplier approval, courier restrictions and applicable sample or delivery costs.
How is pricing prepared?
Pricing is prepared after confirming the exact product, grade or variant, quantity, packing, destination, logistics basis and requested timeline. Website messages are not quotations.
What packing options are available?
Packing possibilities depend on the product and supplier. Tell us the required pack size, material, case configuration, retail or bulk presentation and destination labelling needs.
How long does supply or delivery take?
Lead time is confirmed after checking supplier availability, preparation, packing, documentation, route and destination requirements. No standard delivery time applies to every enquiry.
Which payment terms are accepted?
Applicable payment terms are stated only in a formal quotation or proforma invoice. Always verify bank and payment instructions through the official company email before making any payment.
Which markets can send enquiries?
Enquiries are welcome from India, Sri Lanka, Oman, UAE, Saudi Arabia, Qatar, Bahrain, Kuwait and other international markets, subject to product and destination feasibility.
What information should a buyer provide?
Please provide the product, specification or grade, quantity, packing, destination country and port, requested delivery timeline, company name and preferred contact details.
Does the virtual assistant provide a confirmed offer?
No. The assistant helps prepare and save a preliminary enquiry with a reference number. Prices, availability, terms and commitments require separate written confirmation.
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